Job Description:
BSA with Payment exp

• This position leads system analysis efforts, delivers strategic insight, and acts as a technical expert for
business systems within the Bank
• Performs at the highest level of service complexity in support of system operations, performance, and usage
• Develops advanced solutions and specifications to resolve process issues, which may involve elements of testing and development
• Serves as a resource to wider business units or associates and may provide a leadership role for less experienced analysts
• This role will interface with business, other application development teams within IT as well as various shared services organizations and infrastructure areas
• Position will be part of Foreign Exchange, supporting continued build out of investments, capital markets,
cash, and liquidity management capabilities
• Data Analysis - Sources, compiles, and interprets data
• Performs data analysis at the most advanced level, effectively communicating and directing analysis output
• May handle special projects or direct the analysis efforts of the work group
• Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation
• Determines and resolves complex factors that affect system processes
• Ensures compliance through monitoring and analysis
• Reporting - Enables strategic insight into business systems through reports to senior management
• Evaluates systems based on data analysis, user input, and extensive testing
• Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results
• System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience
• Handles escalated and complex support issues
• Develops and implements modifications and enhancements
• Serves as an analytics resource to wider organization or business units, offering expertise on systems and data output
• Lead engagement with business partners on changing business needs, analyze business requirements, and communicate the system implications of proposed system changes
• Manage and coordinate the initial assessment, analysis, requirements, development, testing and implementation of incremental enhancements/change requests and other minor releases
• Responsible for serving as a liaison with the business owners to lead and facilitate the elicitation and prioritization of business initiatives and business requirements including but not limite d to 3rd party vendor interface design, user interface specifications and report design
• Convert application designs into data model and interface/data mapping specifications
• Work closely with developers to understand data structures, data sources and systematic processes during system development
• Proactively and continuously look for systematic and data integrity issues across multiple systems to prioritize and fix
• Manage and provide support for system production issues, change requests and maintenance
• Must be able to work in phases of systems analysis and data analysis
• Communicates status, prioritizes requirements, influences and obtains approval for requirement
documentation
• Will be expected to guide and recommend process and system solutions to business owners
• experience as a Business Analyst in banking, payments, or fintech
• Hands-on experience with Real-Time Payments (RTP) platforms - e.g., The Clearing House RTP,
FedNow, or similar
• Strong analytical, problem-solving, and documentation skills
• Familiarity with Agile/Scrum methodologies
• Experience with payment gateway integration, banking APIs, or core banking systems
• Experience with tools like JIRA, Confluence, Visio, or Lucidchart
• Certification in CBAP, CSPO, or related Agile certifications
Responsibilities
• The ideal candidate will have strong experience in payments systems, especially RTP platforms, and
will serve as the bridge between business stakeholders and technology teams to ensure delivery of
high-impact payment features and enhancements
• Strong understanding of payment processing, settlements, ACH, wire, and ISO 20022 messaging formats
• Experience in creating BRDs, FRDs, user stories, and process flow diagrams
• Excellent communication and stakeholder management skills
• Knowledge of fraud monitoring, AML compliance, or risk mitigation in payments