About Blackbird Health

Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026.

At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact.

Join us and help change mental health care for children for the better!

About the Role

We’re looking for a highly organized, execution-oriented operator to serve as the on-the-ground owner of our clinic environments across defined regions. This role combines ongoing facilities management with hands-on support for new clinic launches.

You’ll be the person ensuring our physical spaces consistently meet a high bar—for both patient experience and team functionality—while also playing a critical role in opening new clinics smoothly and on time.

What You’ll Do

1. Ongoing Facilities Ownership

• Serve as the primary point of contact for all facility-related needs across your territory

• Manage and triage incoming tickets (repairs, maintenance, space issues), ensuring timely resolution

• Coordinate with vendors (cleaning, maintenance, landlords, etc.) and hold them accountable to quality and timelines

• Conduct regular in-person visits to clinics to proactively identify and address issues

• Ensure clinics are safe, functional, and aligned with company standards for patient and team experience

• Track recurring issues and identify opportunities for systemic improvements

2. New Clinic Launch Execution

• Act as the local execution lead for new clinic openings in your region

• Coordinate vendors, deliveries, and site readiness (furniture, equipment, signage, etc.)

• Ensure all physical space elements are ready ahead of opening day including regulatory readiness (emergency procedures, safety, etc)

• Prepare clinic guides and train new team members on clinic space

• Partner with central teams on timelines, checklists, and issue escalation

• Troubleshoot last-mile issues quickly and effectively

• Tour and help assess potential spaces 

3. Cross-Functional Coordination

• Work closely with operations, clinical, and central support teams

• Communicate clearly and proactively on status, risks, and timelines

• Maintain simple tracking systems to ensure nothing falls through the cracks

• Partner with operations to ensure that clinic look and feel adheres to Blackbird guidelines over time and is refreshed as necessary 

What We’re Looking For

• Highly organized with exceptional follow-through—things don’t get dropped on your watch

• Strong executor who is comfortable owning details and driving work to completion

• Clear, proactive communicator who can coordinate across multiple stakeholders

• Resourceful and solutions-oriented—able to troubleshoot and unblock quickly

• Comfortable working independently in a distributed environment

• Willing and able to travel regularly within your region

Nice to have:

• Experience in facilities, office management, retail operations, healthcare ops, or similar

• Experience supporting new site openings or physical build-outs

Why This Role Matters

Our clinics are core to the experience we deliver. This role ensures our spaces consistently meet a high bar and that new locations open smoothly—directly impacting both patient experience and team effectiveness.

Location Options:

• Mid-Atlantic South: Virginia & Maryland

Type: Contractor (approx. 20–25 hours/week)
Travel: Regular in-territory travel required

Salary Range

$40—$44 USD

Join us!

To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together.

“It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.”

Fostering an inclusive environment:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.

Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.