Celeste
About The Role
We’re hiring a Lead Generation Specialist to support a growing US-based organization with global commercial operations.
This role sits at the intersection of marketing and sales – ensuring inbound leads, campaign responses, and event contacts are captured, validated, and routed accurately inside Salesforce. You’ll play a key role in keeping the sales pipeline organized and moving by ensuring no lead is missed, delayed, or duplicated.
If you’re systems-driven, detail-oriented, and responsive – this role is for you.
What You’ll Do
Lead Intake & Qualification
Monitor inbound leads from web forms, email, campaigns, and trade shows.
Validate new vs. existing records in Salesforce before creating entries.
Route qualified leads to the appropriate sales representatives.
Follow up on incomplete submissions or missing data.
Escalate urgent or high-priority opportunities.
Ensure no leads remain unworked beyond defined timelines.
Upload event and trade show contacts into Salesforce.
Clean, standardize, and validate contact information.
Assign leads within 24 hours post-event.
Track follow-up status and conversions.
Create, update, and maintain accurate lead records in Salesforce.
Associate leads to campaigns and ensure correct source attribution.
Maintain required fields and accurate lead status progression.
Identify duplicates and follow deduplication procedures.
Perform basic reporting, list building, and data exports.
Partner with the Salesforce Administrator to resolve routing or workflow issues.
Maintain CRM hygiene and escalate recurring system issues.
Research target accounts using ZoomInfo and LinkedIn Sales Navigator.
Support outbound and account-based marketing initiatives.
Assist with segmentation and list building for sales campaigns.
About You
Legally eligible to work in the Philippines as an Independent Contractor
Strong written English communication skills.
Owns a reliable laptop/computer with stable, high-speed internet.
Strong working knowledge of Salesforce (SFDC), especially lead management
Experience maintaining CRM data accuracy and hygiene
Highly organized and detail-oriented
Able to manage multiple tasks and priorities
Reliable, responsive, and accountable
Comfortable working independently in a remote environment
Bonus Points For
Experience in lead generation, sales support, or marketing operations
Familiarity with B2B commercial environments
Experience processing trade show/event leads
Hands-on experience with ZoomInfo or LinkedIn Sales Navigator
Understanding of structured sales qualification frameworks
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Sales Operations Specialist (Lead Management | Salesforce) at Celeste