Celeste

Celeste

Sales Operations Specialist (Lead Management | Salesforce)

50K - 120KUSD
Remote

About The Role

We’re hiring a Lead Generation Specialist to support a growing US-based organization with global commercial operations.

This role sits at the intersection of marketing and sales – ensuring inbound leads, campaign responses, and event contacts are captured, validated, and routed accurately inside Salesforce. You’ll play a key role in keeping the sales pipeline organized and moving by ensuring no lead is missed, delayed, or duplicated.

If you’re systems-driven, detail-oriented, and responsive – this role is for you.

What You’ll Do

Lead Intake & Qualification

  • Monitor inbound leads from web forms, email, campaigns, and trade shows.

  • Validate new vs. existing records in Salesforce before creating entries.

  • Route qualified leads to the appropriate sales representatives.

  • Follow up on incomplete submissions or missing data.

  • Escalate urgent or high-priority opportunities.

  • Ensure no leads remain unworked beyond defined timelines.

Trade Show & Event Lead Processing

  • Upload event and trade show contacts into Salesforce.

  • Clean, standardize, and validate contact information.

  • Assign leads within 24 hours post-event.

  • Track follow-up status and conversions.

Salesforce (SFDC) & CRM Management

  • Create, update, and maintain accurate lead records in Salesforce.

  • Associate leads to campaigns and ensure correct source attribution.

  • Maintain required fields and accurate lead status progression.

  • Identify duplicates and follow deduplication procedures.

  • Perform basic reporting, list building, and data exports.

  • Partner with the Salesforce Administrator to resolve routing or workflow issues.

  • Maintain CRM hygiene and escalate recurring system issues.

Prospecting & Research Support

  • Research target accounts using ZoomInfo and LinkedIn Sales Navigator.

  • Support outbound and account-based marketing initiatives.

  • Assist with segmentation and list building for sales campaigns.

About You

  • Legally eligible to work in the Philippines as an Independent Contractor

  • Strong written English communication skills.

  • Owns a reliable laptop/computer with stable, high-speed internet.

  • Strong working knowledge of Salesforce (SFDC), especially lead management

  • Experience maintaining CRM data accuracy and hygiene

  • Highly organized and detail-oriented

  • Able to manage multiple tasks and priorities

  • Reliable, responsive, and accountable

  • Comfortable working independently in a remote environment

Bonus Points For

  • Experience in lead generation, sales support, or marketing operations

  • Familiarity with B2B commercial environments

  • Experience processing trade show/event leads

  • Hands-on experience with ZoomInfo or LinkedIn Sales Navigator

  • Understanding of structured sales qualification frameworks

Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.

Job Summary

Sales Operations Specialist (Lead Management | Salesforce) at Celeste

Application DeadlineSunday, March 15th, 2026
Salary
50K - 120K USD
Job TypeFull Time
Experience LevelSenior
Experience Length2 years
Minimum QualificationNot specified
Date PostedTuesday, February 17th, 2026

Skills

SalesforceLead GenerationSalesforceMicrosoft Dynamics CRMData Duplication Management

Share this job